Optimization Events

Conversations Optimization

By the AdFlint research team · Last reviewed July 2026

Delivers to people likely to start a messaging thread with your business in Messenger, Instagram Direct, or WhatsApp after tapping the ad.

Used with click-to-message ads, this optimization counts a conversation once someone sends a first message, and Meta hunts for users who habitually do. It works well in markets and categories where buying happens over chat, or where a form feels heavier than a question. The common mistake is having no response system: unanswered threads still count as results, so the metric looks healthy while leads rot.

Conversations Optimization compared with

The settings this gets confused with, and how to tell them apart.

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