Metrics & KPIs

LTV

Also called customer lifetime value

By the AdFlint research team · Last reviewed July 2026

The total revenue, or ideally gross profit, a customer generates across the whole relationship with you rather than on their first purchase alone.

It sets the ceiling for what acquisition can rationally cost, which is why it is normally read against CAC. The figure is a forecast, built on retention and repeat-rate assumptions that young businesses simply do not have yet. The common misreading is using a revenue-based version to justify spend; only the margin inside that revenue can actually pay for advertising.

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LTV compared with

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